Privacy Policy

N SEATER (“we,” “our,” or “us”) is a registered Partnership Firm under the Indian Partnership Act, 1932, with Firm Number GDN-F427-2024-25. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website www.nseater.com and our mobile application (collectively, the “Platform”). By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

• Personal Information: Your name, email, phone number, billing details, and other information you provide when creating an account or making a booking.
• Location and Travel Data: Pickup and drop addresses, travel routes, and trip history to facilitate bookings.
• Technical Information: IP address, device type, operating system, browser, and other usage data collected automatically.
• Communications: Records of correspondence with our support team or interactions on the Platform.

2. How We Use Your Information

• To provide, maintain, and enhance our services efficiently.
• To process bookings, payments, cancellations, refunds, and customer support requests.
• To verify user identity, prevent fraud, and ensure security on the Platform.
• To communicate service updates, reminders, and notifications relevant to your bookings.
• To comply with applicable laws, legal obligations, and enforce our rights in case of disputes.

3. Sharing of Information

We respect your privacy and will not sell or rent your personal data to third parties. We may share information in limited circumstances, including:

• With verified drivers and partners to facilitate and fulfill your bookings.
• With trusted service providers for payment processing, hosting, analytics, or customer support.
• With authorities, as required by law or in response to valid legal requests.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee absolute security.

5. Your Rights

• You have the right to access, update, or correct your personal information.
• You may request the deletion of your account and associated data in accordance with applicable law.
• You may opt-out of promotional or marketing communications at any time.
• You can request information regarding how your data is being used or shared.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Data no longer required will be securely deleted.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

8. Updates to this Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with an updated effective date. Continued use of the Platform constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

N SEATER
WE WORK, 10th Floor, RMZ Latitude Commercial Building,
Bellary Road, Vinayakanagar, Byatarayanapura, Bengaluru - 560024
Email: support@nseater.com