N SEATER (“we,” “our,” or “us”) is committed to providing transparent and fair cancellation and refund policies for all bookings made through www.nseater.com and our mobile app (collectively, the “Platform”).
If a verified partner cancels a booking:
If a customer does not arrive at the scheduled pickup point within 30 minutes of the trip start, the booking may be treated as a No-Show, and the advance fee will not be refunded.
Refunds (where applicable) will be credited to the original payment method within 24 - 72 hours of cancellation confirmation. Processing time may vary depending on the customer’s bank or payment provider.
Since N Seater provides services rather than physical products, we follow a Service Issue Policy instead of a return policy.
Customers may report issues within 24 hours of trip completion for:
Our support team will investigate complaints in coordination with both the customer and the partner. Refunds or compensation may be provided on a case-by-case basis depending on the issue. Severe violations by partners may result in penalties or removal from the platform.
For questions or concerns regarding cancellations, refunds, or service issues, you may contact us at:
N SEATER
WE WORK, 10th Floor, RMZ Latitude Commercial Building,
Bellary Road, Vinayakanagar, Byatarayanapura, Bengaluru - 560024
Email: support@nseater.com
